Instructions: This checklist is meant to serve as a general guideline for our client facilities as to the level of your skills within your nursing specialty. Please use the scale below to describe your experience/expertise in each area listed below.
WORKING WITH OTHERS | Rating Stars (Click) | 1 | 2 | 3 | 4 | ||
Engages in active and reflective listening |
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Speaks clearly and slowly enough to be understood |
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Uses non-judgmental words and behaviors |
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Communicates directly with the client’s family & significant others (with client consent) |
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Uses “person centered/person first” language |
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Uses technical language correctly, including clinical terminology |
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Demonstrates warmth, empathy, and genuineness |
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Shows respect and concern for others through words and actions |
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Focuses on and respects the concerns and preferences of the client and family |
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Provides support and encouragement to clients |
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Collaborates with providers and clients to complete tasks and solve problems |
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Maintains appropriate boundaries in all relationships |
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SCREENING & ASSESSMENT | Rating Stars (Click) | 1 | 2 | 3 | 4 | ||
Obtains information from providers knowledgeable of the client and family |
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Collects demographic, psychological, social, and medical information through interviews of the client and family |
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Summarizes all information verbally or in writing |
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Demonstrates sound judgment in evaluating and using the information collected |
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Assists clients in completing screening tools on substance use and mental health conditions |
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Scores and interprets the results of screening tools correctly |
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Assesses clients’ preferred method of communication and language barriers |
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Identifies client and family strengths and resources |
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Identifies client and family goals |
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Assesses clients’ motivation and readiness to participate in services |
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Identifies client problems, mental health and substance use conditions, and stressors |
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Identifies signs of abuse and neglect |
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Assesses level of risk for harm to self or others |
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Determines whether additional assessment is required and arranges if necessary |
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Assesses physical and psychological risk associated with acute intoxication, overdose, withdrawal, detoxification, and co-occurring mental health and substance use disorders |
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Applies the criteria in the current version of the Diagnostic and Statistical Manual for Mental Disorders (DSM) in assessing clients’ behavioral health conditions |
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Applies the ASAM criteria to guide treatment planning and recommend a level of care |
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PLANNING SERVICES | Rating Stars (Click) | 1 | 2 | 3 | 4 | ||
Identifies recommended short-term and longerterm service goals |
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Identifies service options based on experience & research |
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Evaluates eligibility and insurance coverage or ability to pay for recommended services |
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Communicates outcome of the screening & assessment to the client & family |
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Assists the client & family in understanding the client’s conditions and effects |
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Discusses recommended goals and services with client & family & alternate options |
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Assists client in communicating his or her needs to others |
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Negotiates and finalizes a plan of care with the client & family based on their preferences |
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Assists the client in developing a crisis plan for future episodes of illness |
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Supports the client in developing wellness & recovery plans |
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PROVIDING SERVICES | Rating Stars (Click) | 1 | 2 | 3 | 4 | ||
Arranges for assistance, if needed, with language translation or literacy |
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Implements the plan of care (e.g., begins services, makes referrals) |
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Monitors client’s condition, behavior, and progress on a continuous basis |
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Recognizes when progress has slowed, addresses barriers, and works to motivate the client |
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Evaluates progress and reviews and revises the plan of care on a regular basis |
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Encourages client participation in services and reaches out when the client is not engaged |
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Participates in developing, coordinating, and monitoring a discharge plan |
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Establishes working relationships & coordinates care with other providers and teams in the agency |
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Establishes working relationships & coordinates care with other providers in other agencies |
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Assists in establishing routine and formal working relationships with other agencies. |
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Reviews the list of the client’s medications and their effects and side effects |
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Supports client and family education about medication effects and side effects |
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Coaches the client on strategies for taking medications as prescribed |
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Coaches the family on strategies for supporting the client in taking medications |
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Supports the client’s participation in medical appointments, medical monitoring, and lab testing. |
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Assists the client in monitoring and reporting medication effects and side effects to the medical prescriber |
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Provides emotional support, encouragement, and reassurance |
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Helps the client define the problem by telling their story, discussing their situation, and challenging his or her current perspective, when warranted. |
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Helps the client set goals by discussing the possibilities and assisting the client to select and commit to new goals |
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Helps the client take action through problemsolving, education and training, reflecting on past experiences and patterns, creating an action plan, contracting, and providing feedback |
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Recognizes behavioral health crises and early warning signs of crises |
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Assists in deescalating problems in their early phase |
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Reports crises and seeks assistance from a supervisor or licensed behavioral health professional |
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Seeks assistance, as needed, from Village Public Safety Officers, other first responders, or community members |
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Assists in implementing the response to a individual, family, and community crises |
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Communicates with the family and others about the crisis and the response |
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Assists with notifications and investigations of reportable events (e.g., abuse, domestic violence, assaults, neglect, deaths) |
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Provides support to those effected by the crisis and assist them in accessing supportive services |
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Assists the client and family in obtaining services related to the crisis (e.g., domestic violence shelter; emergency foster care). |
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Participates in debriefing meetings to discuss the crisis and the response |
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Assesses family norms and roles (in nuclear and extended families, clans, biological and nonbiological families |
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Uses genograms and sociograms to assess and work with families |
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Identifies family dynamics, functional and dysfunctional units, and barriers to communication |
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Identifies the impact within the family of an individual with a mental health or substance use condition and accommodations made by the family for the individual |
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Identifies the impact on family functioning of stressors (e.g., medical illness, separation, divorce, abuse, financial concerns, housing issues, legal trouble) |
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Engages members of the family in constructive problem-solving |
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Assists the family in improving its functioning |
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Identifies the functions, limitations, and risks of different types of groups (educational, psychoeducational, self-help, support, activity, skill development, therapeutic) |
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Identifies appropriate members for the different types of groups |
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Orients new members to groups addressing the purpose, rules, boundaries, levels of selfdisclosure |
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Runs groups effectively, providing adequate structure, encouraging member interaction, and maintaining safety |
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Assists clients in ending participation in a group or transitioning to another group |
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Manages the ending of groups |
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LINKING TO COMMUNITY RESOURCES | Rating Stars (Click) | 1 | 2 | 3 | 4 | ||
Maintains information on a range of community resources (e.g., service, medical, financial, housing, spiritual, volunteer) |
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Maintains information on traditional support & intervention resources (Elders, traditional healers) |
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Identifies recommended resources and traditional supports for the client and family based on need and eligibility |
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Identifies resources outside of the community that may need to be brought into the community |
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Discusses resource recommendations & options with the client & family |
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Motivates the client & family to access and use resources |
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Negotiates a plan with the client & family about accessing resources based on their preferences |
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Makes a referral and actively connects the client or family to selected resources |
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Ensures that the referral was accepted and client or family is receiving services |
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Makes an alternate referral if the initial referral was unsuccessful |
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Draws on individuals in the community to offer support to the client & family |
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Educates clients, families, and the community about behavioral health conditions and their prevention and treatment |
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Provides information to destigmatize people with mental health and substance use conditions |
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Uses community gatherings to encourage healthy behaviors |
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Serves in community workgroups focused on prevention and early intervention with behavioral health conditions |
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Works with community leaders to develop supports for individuals and families at risk |
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Engages and provides support to individuals and families at risk |
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Educates clients and families about strategies for improving physical and mental health |
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Assists in assessing community needs and readiness for prevention and early interventions activities |
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Provides information to clients and families about their rights and responsibilities |
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Supports individual and family goals and wishes within the agency and with other organizations |
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Helps clients and families to participate in service planning meetings |
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Refers clients and families to peer and family support activities and advocacy organizations |
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CULTURAL COMPETENCY & INDIVIDUALIZING CARE | Rating Stars (Click) | 1 | 2 | 3 | 4 | ||
Recognizes and adapts to different cultures, including the varied Alaska Native tribes and communities |
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Recognizes and respects diversity, differences, and cultural traditions, including among different Alaska Native tribes and communities |
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Assesses and manages one’s own personal biases |
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Is aware of the traditions of the community. |
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Demonstrates awareness of and sensitivity to the client degree of involvement in their traditions, values, and community |
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Adapts services to the unique characteristics and preferences of the client and family |
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Applies knowledge of gender, sexual orientation, life span development, financial status, religion, disability, and intergenerational differences in delivering services |
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Promotes empowerment as a goal and desirable treatment outcome for Alaska Native/American Indian people by fostering client and family decision-making, problemsolving, and self-determination. |
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Effectively discusses cultural issues and differences with clients |
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Uses cultural views of health and family when assisting in providing services |
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Utilizes cultural resources and traditional practices when providing services (e.g., storytelling, talking circles, and deferring to elders) |
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Identifies and addresses issues of difference to reduce conflict between individuals and groups |
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Routinely considers and discusses cultural issues in supervision and team meetings |
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Consults with elders or traditional healers in the community |
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DOCUMENTING | Rating Stars (Click) | 1 | 2 | 3 | 4 | ||
Completes all required documentation (e.g., screening & assessment, intake, service plans, progress notes, discharge summaries) |
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Produces documentation that is objective, accurate, and legible with correct language, grammar, and spelling |
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Completes documentation in a timely manner |
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Reviews client documentation with clients when they request to do so and when approved by the agency |
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Demonstrates sensitivity when assisting clients in understanding their documentation during a records review |
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PROFESSIONAL & ETHICAL PRACTICE | Rating Stars (Click) | 1 | 2 | 3 | 4 | ||
Minimizes absences, arrives on time, and completes a full work day |
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Completes assigned duties in a timely way and follows through on instructions received, reasonable requests, and promises made |
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Acts professional in interactions with the client, family, community and other professionals |
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Works within the limits of assigned duties and role |
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Recognizes personal limits of knowledge and skills |
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Seeks additional supervision or consultation when uncertain about what to do or concerned about the performance of others |
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Complies with the Code of Ethics |
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Complies with laws, regulations, and agency policies |
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Manages effectively personal and professional boundaries with clients, families, and the community |
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Models appropriate personal and professional behavior |
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Respects client and family rights |
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Provides information and obtains informed consent |
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Complies with special rules and procedures related to consent for: involuntary commitment; mandated reporting; minors; or individuals unable to consent, under guardianship, or subject to a court order |
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Complies with laws, regulations, and agency policies regarding confidentiality and privacy (e.g., HIPAA, Federal Privacy Act, 42 C.F.R, Part 2) |
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Complies with the procedures regarding disclosure of confidential information (e.g., mandated reporting, duty to warm, client authorized releases of information) |
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Maintains the physical security of confidential information (electronic and hard copy) |
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Educates clients and families about confidentiality, privacy, and their limits |
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Assists clients with decisions and process to release confidential information |
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Maintains the confidences and privacy of clients and families, even when not required by law, regulation or policy |
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Protects client and family anonymity when providing information for statistical information and research |
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Assists in ensuring that other individuals providing services comply with the laws, regulations, and policy on confidentiality and privacy |
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Recognizes signs of personal stress |
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Uses self-care strategies to manage stress, maintain health, and prevent burnout |
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PROFESSIONAL DEVELOPMENT | Rating Stars (Click) | 1 | 2 | 3 | 4 | ||
Sets personal goals for professional development |
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Participates in employer sponsored training and other continuing education activities |
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Adopts best practices learned through continuing education |
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Participates routinely and constructively in supervision |
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Uses supervision, peer consultation, and selfevaluation to enhance self-awareness and improve professional performance |
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Uses formal evaluations to improve professional performance and the quality of services provided |
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Provides guidance and mentoring to others |
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